New Feature

RFID for self-service retail kiosks

Streamline retail with RFID integration: Faster checkouts and seamless shopping options for customers
November 25, 2024
Sofia Rafiq
RFID for self-service retail kiosks

Streamlining retail operations with RFID integration

Cloudshelf now supports integration with in-store RFID systems, enabling retailers to streamline the checkout process at self-service kiosks. With this new capability, shoppers can simply place their baskets in the kiosk’s checkout zone, where the RFID system identifies their tagged products. Within seconds, the items appear on the Cloudshelf screen, allowing for a quick and efficient self-checkout experience.

This integration also enhances the customer journey by providing additional options at the point of checkout. Shoppers can explore products not available on the shop floor and choose to have these items delivered directly to their homes. By merging in-store and online capabilities, this feature enables retailers to expand their offerings and deliver a more flexible shopping experience.

Leveraging RFID technology for seamless self-service kiosk integration

To facilitate this, we’ve developed an SDK wrapper integration for the Nordic ID Sampo S3 RFID reader, a widely used device in retail settings. The Sampo S3 reader for this demo was provided by our partners at The Barcode Warehouse. We were delighted to collaborated with the team to put together a fantastic demo unit, which is now available for clients to try out at their impressive Innovation & Customer Experience (ICE) Centre.

This type of RFID integration allows retailers to connect their existing RFID systems directly into our Cloudshelf kiosk solution. Shoppers can enjoy a seamless checkout experience through self-service kiosks, simply by placing their baskets in the kiosk’s checkout zone to have their tagged items instantly identified and displayed. Additionally, this integration enables shoppers to browse and purchase from a wider range of products that may not be available on the shop floor due to space limitations or stock constraints, combining the convenience of in-store and online shopping and creating the ultimate omnichannel experience.

To find out more:

To find out how we can support you to enhance your omnichannel strategy for your stores, get in touch with us today at sales@cloudshelf.ai.