Stock by location

Stock by location: real-time availability at your fingertips

Our new Stock by location feature is a powerful enhancement that allows both retailers and shoppers to instantly check product availability across various stores and fulfilment locations. Whether using an interactive kiosk or speaking with a store associate, customers can access real-time stock information, making their shopping experience faster and more convenient.

If an item is in stock in the store in which they're shopping in, shoppers can pick it up immediately or reserve it for click-and-collect through the Cloudshelf kiosk, providing flexibility in how they shop. If a product isn’t available at that location, staff can quickly check the central stock availability, enabling the customer to order their desired product to be shipped to their home. Or, the customer could also even have the ability to check stock at another store location and collect their desired product another time. This streamlined access to inventory by location improves customer satisfaction and helps retailers to maximise their chances of closing each and every sale in-store.

For retailers, speed and accuracy are crucial. Staff have the ability to locate any product within seconds, eliminating the need for manual searches or storeroom checks. On the Cloudshelf Product Detail Page (PDP), retailers can also display live stock availability and precise stock counts, ensuring complete transparency for customers and sales teams alike.

Within the Cloudshelf Manager, users can manage stock settings easily through the 'Stock' tab and control how availability is displayed on the PDP. Labels provide clear insights for both staff and customers:

• 'Available here' appears for products physically in the store

• 'Available' is used for items in the online warehouse stock, ensuring staff know whether a customer can collect the item immediately or should place an order for home delivery.

Here are the various stock options available to choose from through the Cloudshelf Manager:

Here is also a Loom video that explains exactly how this new gem works: https://www.loom.com/share/b2bc7a95b1b644c9aa6ddc5c5a75f872

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This feature helps retailers maximise every sales opportunity by ensuring customers always have a clear, hassle-free path to purchase. Whether a shopper is ready to buy now or looking to reserve an item, Stock by Location simplifies the process and enhances the in-store experience for every shopper.

Want to learn more about rolling out Cloudshelf omnichannel kiosks in your store? Get in touch at sales@cloudshelf.ai.

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