In-store Digital Experience Layer
Discovery & AI Guides
Help undecided shoppers find the right product.
When a shopper does not know exactly what they want, the AI Buyer Guide asks a short series of questions and returns ranked recommendations from your catalogue. You control the questionnaire; Cloudshelf rebuilds the scoring model from your edits.
Once a shopper has a shortlist, side by side comparison puts up to three products on one screen, and recommended products suggest complementary items. Together they close the gap between browsing and deciding, without waiting for staff.
What you can do with it
Compare products
All plans
Side-by-side comparison of up to 3 products, showing key attributes and metafield differences.
Recommended products
Add-on
Automatic suggestions of related or complementary products, appearing on the PDP and in basket flows.
AI tagging & classification (incl. IBV)
Add-on
AI tags products with attributes that power Buyer Guide scoring and IBV recommendations.
Match scoring & ranking
The algorithm that scores and ranks products against shopper responses to the Buyer Guide quiz.
Product Guide customisation
Retailers edit the questionnaire from the Manager; AI rebuilds the scoring model to match.
AI Buyer Guide (top-line)
AI-powered questionnaire that guides shoppers to the right product from your full range.
Core to these solutions
AI Buyer Guide
An interactive AI guide that asks your shoppers the right questions and leads them to the right product.
View solution