Discovery & AI Guides

Help undecided shoppers find the right product.
Discovery & AI Guides

When a shopper does not know exactly what they want, the AI Buyer Guide asks a short series of questions and returns ranked recommendations from your catalogue. You control the questionnaire; Cloudshelf rebuilds the scoring model from your edits.

Once a shopper has a shortlist, side by side comparison puts up to three products on one screen, and recommended products suggest complementary items. Together they close the gap between browsing and deciding, without waiting for staff.

What you can do with it

Compare products

Side-by-side comparison of up to 3 products, showing key attributes and metafield differences.

Recommended products

Automatic suggestions of related or complementary products, appearing on the PDP and in basket flows.

AI tagging & classification (incl. IBV)

AI tags products with attributes that power Buyer Guide scoring and IBV recommendations.

Match scoring & ranking

The algorithm that scores and ranks products against shopper responses to the Buyer Guide quiz.

Product Guide customisation

Retailers edit the questionnaire from the Manager; AI rebuilds the scoring model to match.

AI Buyer Guide (top-line)

AI-powered questionnaire that guides shoppers to the right product from your full range.

Part of these solutions

AI Buyer Guide

An interactive AI guide that asks your shoppers the right questions and leads them to the right product.

View solution