Product Options Customizer

The two Shopify settings you need so Product Options Customizer price modifiers work on your Cloudshelf.

Last updated
May 31, 2023
Product Options Customizer (screenshot)

For Product Options Customizer to work with the price modifier, you need to change 2 settings in your Shopify admin.

1. Make the "Item Customizations" product available to the Cloudshelf sales channel

Find the Product Customizer price modifier product and make it available to the Cloudshelf sales channel. By default this product is called “Item Customizations”. If you can’t find it, use the search in Shopify and look for “product-customizer-item-customizations”.

Item Customizations product in Shopify (screenshot 1 of 3)

Find the publishing section, click Manage → Manage sales channels, then select Cloudshelf from the list and save the changes.

Manage sales channels (screenshot 2 of 3)

Once saved, Cloudshelf should appear in the Sales channels area of the Publishing section.

Cloudshelf listed under sales channels (screenshot 3 of 3)

2. Add the Item Customizations product to any collection

Go to your collections and create a new collection. You can call it anything you want: it will never be seen or used other than to give Cloudshelf access to the Product Customizer price modifier product. Make sure the collection type is Manual, and that you only publish to the Cloudshelf sales channel (no other channels, including your Online Store). Press save, and you should see something like this:

New manual collection published to Cloudshelf only (screenshot 1 of 2)

Scroll down to the products section and add the Product Customizer price modifier product (again, search for “product-customizer-item-customizations” if you can’t find it), then press Add.

Adding the price modifier product to the collection (screenshot 2 of 2)

Cloudshelf will now have access to this product, and price modifications will work on your Cloudshelf devices.

Note: Cloudshelf needs to sync the product and collection, which may take up to 10 minutes.

Frequently asked questions

Why aren't Product Customizer price changes working on my Cloudshelf?|How long until the change shows on my Cloudshelf?
The "Item Customizations" product must be available to the Cloudshelf sales channel and included in a collection that Cloudshelf can see. Without both, Cloudshelf can't apply the price modifier.|Cloudshelf needs to sync the product and collection, which can take up to 10 minutes.
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