Products that shouldn't be there are on my Cloudshelf

You may have products you are still working on that you don't want to appear. There are 3 ways to handle this in Shopify:

Option 1: you don't want it to appear anywhere

1. Go to the product in question.
2. Set the product status to Draft.
3. Save.

It will no longer appear in any sales channel.

Option 2: you want it in some channels, but not on Cloudshelf

1. Go to the product in question.
2. Select 'Manage sales channels and apps'.
3. Deselect Cloudshelf.
4. Save.

It will continue to appear in other sales channels, but not on Cloudshelf.

Option 3: products unavailable on your website are showing on your Cloudshelf

1. Select all products. If you have more than 50 products, you'll see an option on the right to 'select all 50+ products in your store'.
2. Set your filter to 'availability is unavailable on online store'.
3. Select More actions → Remove channels → Cloudshelf.

This stops all unavailable products from appearing on your Cloudshelf.

If you need any further help, contact our support team on support@cloudshelf.ai.