Introducing Wishlists: save, share, and shop your favourites

Shoppers do not always buy on the spot. They browse, they shortlist, and they come back later. Wishlists give customers a way to capture what caught their eye at a Cloudshelf kiosk and return to it in their own time, at home or back in store.

How Cloudshelf Wishlists work

On any Cloudshelf display, a shopper can add products to a personalised Wishlist as they browse their desired products. Once they have selected their items, they can send the list to themselves by email, or share it with a friend. The recipient receives a link that opens their saved products, ready to revisit whenever they choose.

When the shopper is ready to buy, they can order directly from the Wishlist for home delivery. There is no need to rebuild the basket or search for the items again. The products saved on the kiosk carry through to a full checkout, connected to the same catalogue and stock information as the in-store display.

A shared list with your store team

Wishlists are not only for customers. A retailer may also want to have visibility of the customer's Wishlist, and so by activating a specific checkout flow whereby a special email is also shared with the store, the retailer can also receive a copy of the customer's list. If the shopper returns and wants to speak to someone about sizing, availability, or a specific product, the store colleague already has the context. The conversation starts from what the customer actually wants, rather than from scratch.

For retailers, that turns a digital kiosk from a self-serve tool into a clienteling touchpoint. The endless aisle on the screen becomes a list the team can act on, whether that is reserving stock, arranging a fitting, or following up with the customer directly.

Why this matters

Not every customer journey ends at the first visit. Wishlists let shoppers pause without losing progress, and provide retailers a way to stay connected to the browse after the shopper has left the store. It is a practical addition to the Cloudshelf interactive solution, with a clear commercial outcome: fewer abandoned baskets, more returning shoppers, and better informed conversations between customers and staff.

How to set it up

Wishlists are available on all Cloudshelf displays. In Cloudshelf Manager, open the Cloudshelf you want to configure, enable Wishlists via the "Call to Action' tab, and you are then ready to try out this fabulous feature.

See a tutorial video here with more details:

Find out more

To find out more about Wishlists, or to enquire about how Cloudshelf can help you roll out interactive kiosks and endless aisle experiences in store, reach out to us at sales@cloudshelf.ai.