How to get the best from Cloudshelf and encourage customers to use it

Practical tips to get shoppers using your kiosk: introduce it, use it to sell, upsell and close sales in store.

Last updated
February 16, 2022

Every store has a different purpose for its Cloudshelf, and our goal is to help you get the best value from yours.

We are here to help every step of the way. If you feel Cloudshelf should do things differently or be adjusted for your store's needs, please send that feedback to our support team on support@cloudshelf.ai.

New technology

When you place new technology in-store, customers may not approach it at first. They may glance at it, or think it looks interesting, but we can't rely on customers to use the screen for the first time on their own. Staff can take customers to the screen and explain what it does.

A great sales tool

Cloudshelf improves the shopper experience and works as a great sales tool for showcasing products that aren't easily displayed in-store. A customer is always happier to leave with something they've bought than to leave empty-handed.

Upselling

It is also a great way to upsell, by offering products from the same range in a different variant. For example, a customer loves how the blue jeans fit and wants the black pair you don't have in stock right now.

Close the sale in-store

Cloudshelf gives you the best chance of closing the sale in the store, instead of asking the customer to browse your website later.

Busy store?

Staff can ask customers to browse products on screen while they wait to be served, which increases the chance of them seeing something they like and buying it straight away.

Frequently asked questions

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